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How can we help you?
Please contact us via email, Facebook Messenger or the contact form below. We usually respond within 72 hours on weekdays.
Frequently asked questions
How long is the delivery time?
The estimated delivery time depends on which country you live in and which delivery service you have chosen. It will be displayed during your checkout when you will be choosing a delivery method.
Estimated shipping times:
Deutsche Post
4-10 work days.
Please note: The estimated delivery time is just an estimate and can vary depending on external factors outside PanzerGlass®’ and the carrier’s control.
Please note: The delivery time may be longer than usual if the order is placed during a weekend or public holiday.
Can I change my order after it has been placed?
Please contact us oncustomercareeu@panzerglass.com. Then we will check, if it is still possible to change your order.
How do I return a product?
If you have received the product and wish to return it, you can use the Returns Portal on our website. To access this, please use your email address and order ID.
Please see the instructions below:
- Log in to the online return portal on our website using your email address and order ID.
- Select the product(s) you would like to return.
- Print out the prepaid shipping label received by email.
- Lastly, return all products selected using the label you have received.
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If you have further questions, please visit our help center.